FAQ
Answers to the questions patients ask most often about care, fees, scheduling, and what to expect.
We do not participate in individual or commercial insurance plans, including Medicaid and Medicare. This model allows for more personalized, flexible, and confidential care, without the constraints often imposed by insurance companies.
If your plan includes out-of-network coverage, you may be eligible for partial reimbursement. Upon request, we can provide a superbill that you can submit to your insurance company. Reimbursement depends on your individual plan.
Fees vary depending on the type and length of the appointment (e.g., initial evaluation, follow-up, therapy, child vs. adult evaluation). Payment is due at the time of service. A valid credit or debit card is kept securely on file using a HIPAA-compliant platform. Zelle is also accepted.
Both. Some patients benefit from therapy alone, some from medication, and many from a combination of the two. The best approach is determined together through individualized treatment planning.
We treat a range of mental health concerns including anxiety, depression, ADHD, psychotic disorders, substance abuse, trauma-related conditions, and behavioral and emotional challenges in children and adolescents, among others.
Initial adult evaluations are typically 60 minutes. Initial child and adolescent evaluations are conducted either as one 120 minute session or two 60 minute sessions where the first half is with the child only and the second half is with the parent(s)/guardian. Therapy appointments are typically around 50 minutes. Follow-up appointments are typically 30 minutes and frequency of appointments is individualized based on your needs.
Currently all appointments are virtual telehealth appointments. An in-person option in New York is coming soon — stay tuned.
At least 24 hours advance notice is required for cancellations. Late cancellations or missed appointments may be subject to a fee. Emergencies are reviewed on a case-by-case basis.
No. This practice is not equipped for emergencies. If you are in crisis, please call 911 or go to your nearest emergency room. You can also contact the Suicide & Crisis Lifeline at 988, available 24/7.
With your written consent, we can collaborate with pediatricians, therapists, schools, or other professionals involved in your or your child's care. Documentation may be also prepared in support of you or your child's needs.
Yes. We are happy to provide medication management for patients who are already working with a therapist. With your consent, we can collaborate with your therapist to ensure a well-coordinated and cohesive treatment experience.
Yes. Comprehensive second-opinion consultations are available for diagnostic clarification, medication review, or treatment planning, with a fresh perspective and careful reassessment.
That preference is taken seriously. When clinically appropriate, treatment can emphasize psychotherapy and non-medication approaches, including sleep optimization, stress management, and other lifestyle factors that meaningfully impact well-being.
When appropriate, care may include working with multiple members of a family system. Examples include family therapy, couples therapy, and parent management training.
You can reach out via the Contact page to schedule an initial free 10–15 minute phone consultation. Whether you are seeking care for the first time or have prior experience, the process is guided with clarity and a thoughtful pace. Do not hesitate to reach out with questions.